Common Questions

Download the Ringtone Lab installer program here.
Run the installer program to load the Ringtone Lab onto your computer. Make sure you remain connected to the internet.
Launch the Ringtone Lab. Add your songs into the library window by choosing ”Add Mp3 Folder” or ”Add Mp3 Files.”
When your MP3 files have loaded in the library window, choose a song to listen to by double clicking on it. Songs that appear blue in the library window already have ringtones available made by others in the ringtones community. Double-click on the blue ringtone to listen to it, or choose a song without a ringtone to make your own.
When the song has loaded into the editor window, use the red arrows to select a snippet of the song that you like to have as your ringtone.
When you are happy with your selection, press the ”Send ringtone to phone” button. Enter your phone information, and your ringtone will be on its way! Do you need instruction on how to load your ringtone onto your phone?

How do I send the ringtone to my iPhone?

Once you've customized your ringtone to your heart's content, press the ”Send Ringtone to iPhone” button in the Ringtone Lab. The ringtone will be automatically sent to the list of iTunes ringtones. Connect your iPhone and sync it with iTunes. Once the ringtone is on your iPhone, turn on your iPhone and choose Settings > Sounds > Ringtone. Your new Ringtone will appear in the Custom field. Touch the name of the ringtone to select it as your default ringtone. If you're having problems with these steps, check here.

I downloaded the ringtone, how do I set it as a ringtone for a contact?

Once the ringtone is on your iPhone, turn on your iPhone and choose Phone > Contacts > Ringtone. Your ringtones will appear in the Custom field. Touch the name of the ringtone to select it.

What are the system requirements to run your software?

you must be connected to the internet to run the Ringtone Lab. Ringtone Lab for iPhone works with iTunes 7.60. and higher on PCs running Windows Vista or Windows XP. Ringtone Lab for iPhone runs best with 64 MB or more RAM and a 300 MHz or faster microprocessor. For further system requirements, please see our software download page.

How do I know the Ringtone Lab will work with my iPhone?

The Ringtone Lab for iPhone works with nearly all iPhones, including those that have been unlocked. Your iPhone must be able to sync with iTunes for the program to work. You must also be able to purchase the program by credit or debit card.

Can I test my iPhone before installing the Ringtone Lab?

yes. Download the program and try making your first ringtone. We won't ask for payment until you are ready to send the ringtone to your iPhone.

Will I need text messaging and mobile web services enabled?

The Ringtone Lab sends messages via SMS and MMS messaging. You must have SMS, MMS, and WAP (wireless access protocol) enabled and available to use the Anything for my cell Ringtone Lab. If you are not sure you have messaging and web access on your phone, you can use our free Test your Phone service to see if your phone is compatible. Please check with your mobile service provider for any rates or charges you may incur.

Is this legal?

Yes. U.S. copyright law allows you to create ringtones from songs you already own. The Ringtone Lab lets you share information on how to make ringtones from files you already own with other users who own the same songs. We call this information ”ringtone recipes.” The patent pending Ringtone process does not allow you to share actual music files, which would be a violation of U.S. copyright law.

What is the fastest way to make a ringtone?

Download the Ringtone Lab installer program here.
Run the installer program to load the Ringtone Lab onto your computer. Make sure you remain connected to the internet.
Launch the Ringtone Lab. Add your songs into the library window by choosing ”Add Mp3 Folder” or ”Add Mp3 Files.”
When your MP3 files have loaded in the library window, choose a song to listen to by double clicking on it. Songs that appear blue in the library window already have ringtones available made by others in the Anything for my cell Ringtone community. Double-click on the blue ringtone to listen to it, or choose a song without a ringtone to make your own.
When the song has loaded into the editor window, use the red arrows to select a snippet of the song that you like to have as your ringtone.
When you are happy with your selection, press the ”Send ringtone to phone” button. Enter your phone information, and your ringtone will be on its way! Do you need instruction on how to load your ringtone onto your phone?

If I don't own the song, can I get the ringtone?

No. You must have a copy of the song in MP3 format on your computer in order to derive a ringtone from it. The Ringtone Lab does not support MP3s with digital rights management (DRM) or copyright protection.

Can I send my ringtone to more than one iPhone?

Yes. Ringtones you make are available to every DJ Nitrogen user as long as they have the original MP3. Once you have paid for the Ringtone Lab, you can use the program to make ringtones for any iPhone connected to your computer through iTunes.

How does the Ringtone Lab work?

Click here for instructions on making your first ringtone. The Ringtone Lab stores ”ringtone recipes” on how to create ringtones from the songs you already own. When you make a ringtone, we store the recipe and share it with the other DJs in the Anything for my cell Ringtone Community who own the same song. Ringtone Recipes that you make will show up in your library window as green. Ringtone Recipes made by other Anything for my cell Ringtones people will appear blue. You can use these blue recipes to make your own ringtones, or even edit the recipe to make your own personalized ringtone.

How do I add songs to the library window?

Click the ”Add mp3 folder” or ”Add mp3 files” buttons on the Ringtone Lab dashboard. Find the music you want to add and click OK.

What audio formats do you support?

We support MP3 audio files and MP3 ringtones. Your song must be in the MP3 format, and your phone must support MP3 ringtones to use the Ringtone Lab. The Ringtone Lab does not support MP3s encoded with digital rights management (DRM) or copyright protection.

Will this work with my iTunes files?

While the Ringtone Lab only supports mp3 files, it is possible to convert iTunes files into ringtones. Here are the steps for iTunes Plus songs and songs from CD's:

Open iTunes and go to the Edit menu.
Click on Preferences and choose Advanced from the choices at the top of the window.
Click the Importing button and then choose:
”Import using: MP3 encoder”
”Setting: Good Quality”
Click OK
Go to the main iTunes window and highlight the songs you want to convert into MP3.
Go to the Advanced menu at the top of the program and choose ”Convert Selection to MP3.” iTunes will make copies of your songs in MP3 format and keep them in the same folder as your original songs. The original songs are not changed.
Add the new MP3 files to Anything for my cell Ringtone and they are ready to become ringtones!

If you want to convert the standard iTunes songs with DRM (.m4p) files to MP3, you will need to burn the songs to an Audio CD first, and then import the songs using the instructions above.

I loaded my MP3s into the Ringtone Lab and I don't see any ringtones--why?

There are two possibilities:

No other Ringtone users have made ringtones from your songs yet. Congratulations on your eclectic musical tastes! Now go make some ringtones.
Your MP3s are incorrectly labeled in the Artist, Album, or Title fields. Your MP3s must be correctly labeled to be recognized by the Ringtone Lab. You can edit the information (known as ID3 tags) by right clicking on the file in Windows Explorer. Choose Properties and then go to the Summary tab. Click on the Advanced button, and then input the correct information.

Alternatively, many mp3 players (including iTunes and Winamp) allow you to edit the ID3 tags. If you have lots of incorrectly labeled MP3s, you may want to download a specialized ID3 tagging program. There are many free and commercial programs available from your favorite search engine. Two of our favorite programs are MusicBrainz and TuneUp Media.

How do I update my ringtone library?

The Ringtone Lab automatically updates every time you start it, so you'll always have the latest ringtone recipes available. Remember, to add new MP3s to your library window, use the Add MP3 buttons on the Ringtone Lab dashboard.

The artist name, song name, or album name in the library window is incorrect or blank.

Your MP3s are incorrectly labeled in the Artist, Album, or Title fields. Your MP3s must be correctly labeled to be recognized by the Ringtone Lab. You can edit the information (known as ID3 tags) by right clicking on the file in Windows Explorer. Choose Properties and then go to the Summary tab. Click on the Advanced button, and then input the correct information. Alternatively, many mp3 players (including iTunes and Winamp) allow you to edit the ID3 tags. If you have lots of incorrectly labeled MP3s, you may want to download a specialized ID3 tagging program. There are many free and commercial programs available from your favorite search engine.

I sent the ringtone to my phone and nothing happened.

Before you panic, make sure you have done these things:

Make sure your phone is compatible. (you can test your phone too).
Make sure you have text and data services enabled and available in your area.
Make sure you have followed the registration procedure.
Make sure you have replied ”Y” to the confirmation text message we sent you.
Be patient! Sometimes it can take over 30 minutes for the message to arrive, depending on your mobile phone network.

If you've followed all these steps and the ringtone still hasn't arrived, try sending it again. You will only be charged when you actually download the ringtone, and remember your first ringtone is free.

My ringtone is silent or too soft.

First make sure you have the volume on your phone at an appropriate level. If the ringtone is still too soft, you may want to make a new version of the Ringtone using the Normalize and Amplify effects in the Effects menu. Preview your new ringtone before you send it to your phone, if the ringtone is too loud it could distort.

I received a ” System Unavailable ” error.

Make sure you are connected to the internet and try restarting the Ringtone Lab program again. If you still get the message on your second try, we may be doing some work on the Lab. Please check back in 30 minutes.

I am receiving text messages from your website, but my phone can't seem to download the ringtone.

Please make sure that your phone is compatible with the Ringtone Lab, and that you have WAP enabled and available in your area.

I downloaded the ringtone, how do I set it as my main ringtone for voice calls?

Instructions for many phones are available on our Supported Phones page. If you phone is not listed, you should try looking in theAnything for my cell Ringtone Forum. If you have a new phone without instructions listed on the website, and you know how to load ringtones onto your phone, please email us the instructions. We'll add them to the instructions database to help other people.

Some of my songs appear red in the library window.

Songs that appear red in your library window have been moved or deleted since you added them to the Ringtone Lab. If you want to access these songs, you'll need to add them again using the Add MP3 buttons in the Ringtone Lab. If you deleted the songs and never want to see them again, highlight the red songs and press remove.

What does it cost?

Ringtones software is free. You are only charged when you download ringtones to your phone. It is always a good idea to check the ringtone homepage to see if there are current promotions offering free ringtones. Charges for the ringtones will appear on your mobile phone bill. The cost to download ringtones varies between $0.59 and $1.49 depending on your service plan. Please see the service plan details for further information.

What mobile phone providers do you support?

We support all major U.S. Carriers.

Currently Supported

AT&T Wireless
Cingular
Verizon Wireless
Sprint
Nextel
T-Mobile
Cellular One
Dobson

What phones do you support?

We support virtually any phone that can play mp3 ringtones and has data services enabled. To see our currently list of supported mobile phones, click here. If your phone is not in the list, we may still support it. Use our free Test your Phone service to see if your phone is compatible.

How can I cancel my ringtone service?

If you no longer want the ringtone service you can opt-out or cancel it using your mobile phone. Simply text the message ”CANCEL” to 85728 on your phone and we will terminate your ringtone service. Once your service has been canceled, you will receive a text message confirming the cancellation. If you have already paid for a monthly plan you will be able to continue to use the service under the terms of your plan until the last day of your monthly term.

I have a prepaid mobile phone service. Can I use the Ringtone Lab?

Unfortunately, the lab does not support prepaid mobile services at this time.

Does my mobile service provider charge any additional fees?

Please check with your mobile service provider for any rates or charges you may incur. You must have SMS and MMS messaging, as well as WAP (wireless access protocol) enabled and available to use the Ringtone Lab. You will have to check with your provider to see if messaging is included with your plan or if there is an extra charge for it.

Do you offer any partnerships where I can offer your service to my customers?

Yes, please click here for further information.